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Frequently asked questions about our response to COVID-19
Please access this acticle for frequently asked questions about the Upper Arlington Schools response to the COVID-19 pandemic. Check back for additional updates!

Last updated March 27, 2020

How long will UA Schools remain closed?
 
Based upon Governor Mike DeWine’s instruction, we are currently closed through at least April 3, 2020.  Governor DeWine and Ohio Health Director Dr. Amy Acton have both indicated that schools will likely stay closed longer than that, perhaps as long as through the remainder of the school year. In the event that the governor orders schools closed beyond the initial date, we would continue to follow our 2019-2020 school year calendar for scheduled school days. 

What is the best way to contact my school at this time?
 
All of our school buildings are currently closed to visitors and most staff members are working remotely.  If you have a question, please email your building secretary or principal.  The staff directory is available on the district website: https://www.uaschools.org/StaffDirectory.aspx.  We hope to have the phone lines answered from remote work locations soon.
 
Who should I reach out to if my family has not been receiving district emails about the COVID-19 response?
 
We want to make sure all of our families are receiving these important updates! Please email [email protected] if you are a parent/guardian in our district and are not receiving district emails. Additionally, you can read all family updates on our homepage under District News.
 
Will the district be providing meals for students during this time?
 
Yes, beginning Tuesday, March 24, we are providing free boxed lunches (complete with a breakfast for the next day) to any school-aged child in need during school days. Effective Monday, March 30, we are adjusting our service hours to better match the times families visited our pick-up locations.  Please take note of the revised hours listed below.  These will begin on Monday, March 30. Please note that students must be present to receive meals.   If your family cannot come to the school, please email Nutritional Services Director Irene Hunt at [email protected] to make alternate arrangements.
  • Tremont Elementary School - 10:30 a.m. until 12:30 p.m.
  • Barrington Elementary School - 10:30 a.m. until 11:15 a.m.
  • Greensview Elementary School - 10:30 a.m. until 11:15 a.m.
  • Windermere Elementary School - 11:45 until 12:30 p.m.
  • Wickliffe Progressive Elementary School - 11:45 until 12:30 p.m.

When will distance teaching and learning begin for students?

Distance learning for students begins Monday, March 30.

What should I expect from distance teaching and learning?
 
Distance teaching and learning is intended to provide continuity of learning for our students and to help them stay connected to the teachers, counselors and other school staff members who can support them.
 
Distance teaching and learning does not mean that students and teachers will spend an entire school day online.  Our goal is to move students forward academically while providing the flexibility needed for all families during these unprecedented times.
 
With this in mind, teachers will begin participating in online professional development and planning sessions on distance teaching and learning on Tuesday, March 24.  Distance teaching and learning for students will begin on Monday, March 30.
 
What will my child’s day look like for distance teaching and learning?
 
We know each family, each child and each staff member is going through this differently, and we all face different challenges.  With that in mind, flexibility is key.  The following times of learning engagements per day are approximate and maximums. We will adjust based on student, parent and teacher feedback. If we learn it is too much in some situations, we will adjust.
  • Kindergarten students: should have the opportunity to engage in learning experiences approximately 1 hour total per day. 
  • Grades 1-2 students: should have the opportunity to engage in learning experiences approximately 2 hours total per day.
  • Grades 3-5 students: opportunity to engage in learning experiences approximately 2.5 hours total per day.
  • Grades 6-12: opportunity to engage in learning experiences approximately 3.5 hours total per day. 

Will video-conferencing be used for distance teaching and learning?

While we are not requiring teachers to use video conferencing, we know many will use our approved platform, called Zoom. You can access this video conferencing tip sheet to learn more. Please note two very important things. First, students, parents and caregivers are not allowed to record audio or video of any portion of a distance learning video-conferencing session. Second, please remember that the Students’ Rights and Responsibilities handbook, which includes the Code of Conduct and Acceptable Use Policy, will be in effect at all times during distance learning. 

Can I retrieve my child’s device, medication or instrument from school?

During the week of March 23, Upper Arlington Schools held pickup opportunities for essential medications and essential school-related items such as student devices and musical instruments. Any medications that were not picked up were returned to the assigned school and will be stored there. All school buildings are now closed to students and staff. 

Will students need their school-issued device?

We recommend that students use their school-issued device, but it is not necessary.  All distance learning materials will be accessible on any internet-connected device using our single sign-on system, ClassLink.

How do we access UA Schools learning resources via ClassLink?
 
ClassLink is the district’s single sign-on system for the majority of our curricular resources. When students log in to the UA ClassLink portal, they gain access to grade-level resources without having to log into each one individually. 

Students using a school-issued iPad can log in via the ClassLink app. Students who are using any home, internet-connected device may log in to ClassLink via any web browser by going to my.uaschools.org. You can watch this video tutorial that walks you through the steps to log in to ClassLink on your home device.

If you need assistance with ClassLink, or student log-in information, please contact your student’s teacher.

What options are there for families who do not have home WiFi?
 
We are working to identify families who do not have home WiFi during this time of distance teaching and learning so that we can support them through the school closure. If you do not have home internet access, please complete the Home WiFi survey.  You may also complete this form on behalf of a friend or neighbor.  In addition, families may call (614) 487-5000 to let the district know of an internet access issue.

During this time, our partners at the Upper Arlington Public Library are pleased to offer our community free public WiFi available in areas near their buildings, such as the parking lots. There is no password for the WiFi at the Tremont or Lane Road libraries. The Miller Park Library WiFi does require a password to access — the network is UAPL_WiFI and the password is browserbear.

There are also private vendors that are offering free home internet services for students at this time.

What is the best way to clean/disinfect my iPad?
 
Computers and iPads are very susceptible to liquid damage, but you may clean your district-issued device with a disinfecting wipe, such as Clorox or Lysol brand wipes.  Do NOT remove your iPad from its district-issued case.
  • Begin by wringing out any excess liquid from the wipe. 
  • Lightly wipe down all of the frequently touched surfaces.  
  • Be sure to avoid using the wipe on any of the open ports on your device as this may allow liquid to damage your device.  Liquid damage is not covered by the UA Schools device insurance plan. 
How can we ensure that our iPad stays up-to-date?
 
It is important to make sure updates are current for both the operating system and the individual apps.  When these are out of sync, we often see quirky behavior or limited functionality. You may access this document to view the steps you should take to ensure that the operating system and individual app updates are current. 
 
How will the school closure affect IEP, 504 and RTI services and meetings?
 
Families whose students on IEP, 504 and RTI plans may access this document and view this video update from Director of Student Services Kevin Gorman, Ed.D., to learn more about the continuation of services through distance teaching and learning. 
 
How will the school closure affect mandatory state testing?

In response to the school closure, the State of Ohio has waived all remaining state testing for the remainder of the 2019-2020 school year. This is part of House Bill 197, which the Ohio Legislature approved overwhelmingly on March 25, 2020. 
 
What about AP and IB exams this spring?

The College Board has announced that the May examinations for Advanced Placement tests have been cancelled this year due to the pandemic. Instead, tests will be offered in 45-minute online exams and students will have two date options to take each test later this spring. Those dates will be released on April 3. Students will be able to take the at-home exam on a computer, tablet, or smartphone.  The test will not include any multiple-choice questions, only free-response questions adapted for secure testing.  

The International Baccalaureate Organization has announced that the May examinations for the International Baccalaureate Diploma Programme and Career-related Programme will not be held this year due to the pandemic.  Depending on what they registered for, the student will be awarded a Diploma or a Course Certificate which reflects their standard of work. This is based on student's coursework and the established assessment expertise, rigor and quality control already built into the programmes. 

Families with students enrolled in AP or IB coursework will be receiving more information from AP/IB Coordinator Cynthia Ballheim as it becomes available.   
 
What about tuition payments for BECS or SACC families during the school closure?
 
At this time, the district is not accepting any payments through SPS EZPay. We are awaiting further guidance from the governor on when schools will reopen to students and will then be able to provide more information to you on any past or future tuition payments for Burbank Early Childhood School and the School-Age Child Care program at our elementary schools. 
 
Will we have spring sports?

Currently, spring sports have been suspended during the closure period. Once schools are allowed to reopen, we will determine how we will respond to spring sports in conjunction with the Governor’s Office, the Ohio High School Athletics Association, and our Athletic Conference. In regards to spring athletics fees, we also await further guidance from the governor and the OHSAA on the status of the spring athletics season. 
 
Can we still use the school playgrounds and athletic fields?

In compliance with the Governor's Office order and to limit the spread of COVID-19, all Upper Arlington Schools playgrounds are closed until further notice. In addition, we strongly discourage use of our play fields at this time. If you are using our fields or running tracks, please maintain social distancing — 6 feet or more.  
 
Will graduation, prom and other upcoming events in April and May go on as scheduled?

As always, the safety and well-being of our students, staff and community are a top priority. At this time, we are awaiting further guidance from the Governor’s Office on the remainder of the school year and the ability to gather in larger groups for such events. 
 
How does the school closure impact registration for the 2020-2021 school year?
 

What additional COVID-19 resources are available in our community?

Upper Arlington Community Foundation Good Neighbor Fund
https://uacommunityfoundation.com/news/good-neighbor-fund-update-due-to-covid-19/
The UACF Good Neighbor Fund helps Upper Arlington residents that have a unique, unforeseen event happen in their lives that threaten their stability. This fund is specifically for one-time, emergency assistance due to an event that seriously jeopardizes the recipient’s ability to meet basic needs.  

City of Upper Arlington Community Resources Webpage
https://upperarlingtonoh.gov/covid-19-community-resources/ 
Visit the City of Upper Arlington’s COVID-19 Community Resources page for useful information and access to the help and resources our community needs as this situation continues. 

City of Upper Arlington Service Adjustments
https://upperarlingtonoh.gov/coronavirus-awareness-preparedness/
The City is continuing to make adjustments to its operations as a result of the evolving COVID-19 situation. Full details can be found on the city’s website. 

Franklin County Text Updates on COVID-19
Franklin County Emergency Management & Homeland Security has added a text message alert option for residents. Just text COVID19FC to 888-777 and you will receive health and safety updates directly to your cellphone. 

What resources are available to help parents talk with children about the pandemic?

https://www.cdc.gov/coronavirus/2019-ncov/about/coping.html
https://www.nationwidechildrens.org/family-resources-education/700childrens/2020/03/covid-19
https://www.nasponline.org/resources-and-publications/resources-and-podcasts/school-climate-safety-and-crisis/health-crisis-resources/talking-to-children-about-covid-19-(coronavirus)-a-parent-resource