Student Device Handbook
All students are issued a district owned iPad for both in-school and at-home use during the school year and summer months.
This handbook serves as a guide for families to make decisions about district owned device use, responsibilities, and care. Please take the time to review this revised document for the 2025-2026 school year.
- Device Pick-up for Grades K-12
- Device Identification and Cases
- Device Returns and Summer Repairs
- Care of Your Device and Accessories
- Personalization
- Using Your Device
- Repairing or Replacing Your Device / Cost of Repairs
Device Pick-up for Grades K-12
Grade K
New Kindergarten students will receive their iPad 10th gen device in their classroom during the first 10 days of school. All students authenticate to the iPad with individual credentials. Teachers and other support specialists will work with students in class to set up the iPad.
Grades 1-12
Students who were enrolled at the end of the 2024-25 school year will continue to use the device they were assigned for the 2024-25 school year.
New to the District Grades 1-12
New to the district students in grades 1-12 will receive their iPad 10th gen device in their building after the first day of school when their accounts become active.
All Students
Parents/guardians and students will electronically sign the Device Loan Agreement, Acceptable Use Policy, and Distance Learning Administrative Guidelines through the online eCollect forms located in the PowerSchool Parent Portal.
All parents will also complete a 12-month Technology Protection Plan (accept/decline) paperwork before receiving the device. The plan will end the day prior to the start of the next school year. If a family opts to purchase the Protection Plan, the $25 fee must be paid by the first day of school. The protection plan fee can be paid through the EZPay portal on the district website. It is highly recommended that families opt into the plan. For more information refer to the Optional Protection Plan document.
Device Identification and Cases
All devices have a school asset tag sticker for inventory and identification. Those district tags/stickers must not be removed.
All 10th generation iPads are distributed with the district approved Logitech Rugged Folio Keyboard case. This case must NOT be removed. If the case if removed or replaced the protection plan will be void and families will be responsible for the full cost of replacement.
Students should not decorate the case with stickers or write on the case as it may be reassigned to another student for various reasons.
It is expected that the case cover be closed during times when it is not in use to protect the screen.
Device Returns and Summer Repairs
All students are given the opportunity to use the device over the summer months. Families who do not want their student to have the device over the summer may turn it in during the last week of school to the building media center. Specifics for this process will be communicated through the buildings in May.
The optional 12-month technology protection plan covers five instances of accidental damage as outlined in the Optional Technology Protection Plan document. Technical issues that students encounter over the summer or during distance learning times should be coordinated by emailing familytechhelp@uaschools.org.
Midyear Student Withdrawal Process
If a student transfers out of the district at any time, the iPad device, charging adapter, charging cable and case must be returned to the building office, media/learning center, or returned to The Technology Department at The Graf Center at the time of student withdrawal. Families who do not return the device and peripherals will be invoiced a total of $678 for replacement of all items. Students who graduate early, withdraw, are expelled, or terminate enrollment in the Upper Arlington City School District for any other reason must also return the school iPad device, charging adapter, charging cable and case on the date of termination.
Check-In Fines
If a student fails to return the device and/or accessories at the end of the school year or upon termination of enrollment in the Upper Arlington City School District, the student will be billed for the replacement cost of the device and/or accessories. Furthermore, if the device is returned in damaged condition, the student will be responsible for the cost to repair any damage to the device consistent with the district’s Technology Protection Plan.
Care of Your Device and Accessories
The iPad and accessories are school property, and all users will follow this policy and the Upper Arlington City Schools Acceptable Use Policy (AUP) for Technology. Students are responsible for the general care of the device and accessories they have been issued by the school. Any iPad that is broken or fails to work properly must be taken to the help desk in the building media/learning center for an evaluation of the equipment. During the summer months, the family may email FamilyTechHelp@uaschools.org to make arrangements for repair or replacement.
General Care
As recommended by Apple, use only a soft, lint-free microfiber cloth to clean the screen. Avoid getting moisture on the device. Do not use window cleaners, household cleaners, aerosol sprays, solvents, alcohol, ammonia, or abrasives to clean the device.
- iPads, charging cables, and charging adapters must remain free of any writing, drawing, stickers, or labels as they are the property of the Upper Arlington City School District. Although students may not decorate and personalize the iPad case, they are encouraged to customize the desktop image and lock screen for easy identification. All images must be school appropriate.
- iPads must never be left in an unlocked locker, unlocked car, or any unsupervised area or bag. Such occurrences would be deemed as negligence.
- iPads may not be taken outside of the country.
- Students are responsible for coming to school with their device fully charged.
- Students should avoid leaning on the screen of the iPad or placing anything on top of it. Placing too many items in a carrying case or backpack could also put too much pressure on the device.
- To prevent damage, the iPad must not be used or stored near food or drink.
- Keep the device out of extreme temperatures, away from hot or cold surfaces, and away from water or dampness. Freezing conditions will damage components and impact battery life.
- The iPad is provided for the sole use of the student to which it is assigned. Students must not lend their device, charger, cable, case, or any other district- owned accessories to other individuals.
- Keep the iPad off the floor where they could be stepped on or tripped over.
- Make sure the case cover is secured over the screen when not in use.
Technology Support
Do not disassemble or attempt to do any physical repairs to the iPad. If you are experiencing difficulties with your device follow the service protocols as outlined below.
- Technology support for district-owned/leased iPads will be available during the school day at the student help desk or in the school media/learning centers.
- Contact FamilyTechHelp@uaschools.org during summer months.
Carrying the Device
- Students are required to keep their 10th generation iPad in the supplied protective Logitech Rugged Folio Keyboard case. This is the approved case for the device protection plan. Removing this case or replacing it with another will void the protection plan.
- When carrying the device home, please avoid placing too much pressure and weight on the device to and from school.
- The cover of the Logitech case should be closed during times when the iPad is not in use to further protect the screen. The iPad should not be carried by the keyboard or kickstand of the case.
Devices Left at Home
All students are encouraged to take their devices home every day regardless of whether or not they are needed for assignments. If students leave their device at home, they are responsible for getting the coursework completed as if they had their device present. If a student repeatedly leaves their iPad at home, they may be subject to appropriate disciplinary action as deemed by the building administrators.
Personalization
Screensavers/Background Photos
Students will have the ability to customize their iPad screen background. We recommend setting the lock screen to a picture of the student or a MarkUp Image that has the student’s name. The presence of guns, weapons, alcohol, and/or drug-related symbols or pictures are not permitted per school/district policies. The presence of pornographic materials or inappropriate language is not permitted per school/district policies.
Personal Apps, Files, and Storage Limits
Arlington School District does not allow inappropriate content/apps/music to be installed on the iPad device. The use of VPN’s to bypass the District's technology protection measures and install inappropriate apps/games/etc. is a violation of the Acceptable Use Policy (7540.03) and may result in the loss of privileges of using a district owned/leased device.
If storage space becomes an issue on a student’s district-owned iPad, student music, photos, and apps will need to be deleted or moved to their Google Drive or iCloud Storage space.
Students have access to two cloud storage solutions: Google Drive and a managed iCloud drive. If a student submits a device for repair, it should always be assumed that the device will be replaced and/or erased. Saving files to Google or iCloud daily is the best line of defense in case of an incident.
There are storage limits defined by each provider as indicated below. Students have the responsibility of monitoring their storage to make sure limits are not exceeded. Going over may trigger an account lock by Google and/or Apple, and temporarily impact a students’ ability to access materials.
iCloud Storage Limit: 200 GB
Google Drive Storage Limit: 100 GB
Using Your Device
Protecting Your Data and Files
It is recommended that students consistently work from and save documents to the Google Drive or iCloud account provided by the school district. It is the student’s responsibility to ensure that work is not lost due to mechanical failure or accidental deletion.
Do not expect that files stored on your iPad will be private. Upper Arlington School District officials may review your files and communications at any time to ensure you are using the district-owned device appropriately.
Students are responsible for the appropriateness of all files, data, and internet history on the laptop/iPad. Do not take photos or video of other students or staff without their permission. The possessing, forwarding, or uploading of unauthorized photos, audio or video to any website, network storage area, or person is strictly forbidden. Do not access another individual’s materials, information, or files without permission as outlined in Board Policy (7540.03).
Instructional Use
Students are responsible for bringing their iPads to school every day. If a student does not have it, they must complete all work as if the device were present. Students may face disciplinary consequences for forgotten laptops/iPads.
Devices should be brought to school fully charged every day. It is students’ responsibility to have sufficient battery life for expected use while at school. Limited access to charging stations will be available in designated areas. Updates to apps and the iPad software are released periodically. It is the student’s responsibility to keep the device updated and synced prior to class. Typically, restarting your device while connected to the district network is the best way for the device to receive critical updates.
Sound
Sound must be muted at all times unless permission is obtained from the teacher for instructional purposes. Appropriate music is allowed on the iPad but is not the responsibility of the district to back up, service, or maintain access to music.
Ear buds/headphones are the responsibility of the student. Ear buds/headphones may be used in the classroom based only upon individual teacher approval.
Acceptable Use (Board Policy 7540.03)
The use of the Upper Arlington City School District’s technology resources is a privilege, not a right. The privilege of using the technology resources provided by the Upper Arlington City School District is not transferable or extendable by students to other people or groups (such as siblings) and terminates when a student is no longer enrolled in the district. The district’s Acceptable Use Policy (AUP) is provided to make all users aware of the responsibilities associated with efficient, ethical, and lawful use of technology resources. If a person violates any of the user terms and conditions named in the AUP, privileges may be terminated, access to the school district technology resources may be denied, and appropriate disciplinary action shall be applied. The Upper Arlington City School District’s Student Code of Conduct shall be applied to student infractions.
- Students may not jailbreak, modify, or in any other way tamper with the iPad operating system. Removing any or all installed Profiles is strictly forbidden.
- Violations may result in disciplinary action up to and including suspension and/or expulsion for students. When applicable, law enforcement agencies may be involved.
- Students will be responsible for the entire cost of repairs to iPads that are damaged intentionally, stolen, or lost, unless the incident is covered by the Technology Protection Plan. An iPad that is stolen must be reported immediately (next school day) to the main office. The administration, technology department, and the appropriate police agency will conduct a full investigation and report.
- Students who incur fees based on damages, theft, loss, etc., as outlined in the Technology Protection plan, will only be able receive a new device if all technology related fees have been paid in full.
Acceptable Use of Distance Learning Technology (AG 7540.01C)
The following guidelines govern staff and student use of those District Technology Resources (as defined in Bylaw 0100) which provide video conferencing or similar services, including but not limited to, Zoom, Skype, Google Meet, and/or Google Hangouts (“Distance Learning Technology”). These guidelines govern the use of Distance Learning Technology regardless of when or where it is used by either students or staff members.
A. These guidelines are not intended to preempt any other Policy or Administrative Guideline of the Board. Before accessing Distance Learning Technology, or any other District Technology Resources, including the Internet or District network(s), staff members and students must sign the applicable Student or Staff Technology Acceptable Use and Safety Agreement, Form 7540.03 F1 or Form 7540.04 F1.
B. Neither staff members nor students are to use District Distance Learning Technology for commercial, recreational, or personal purposes, or in any manner that is otherwise unlawful or discriminatory, but only for authorized purposes related to the Board's educational mission and goals, program or operational needs.
1. Student use shall at all times be subject to all applicable rules, policies, and guidelines of the Board of Education, including but not limited to the Student Code of Conduct, and restricted to only purposes related to the District’s educational, extra-curricular, and co-curricular programs.
2. Students shall not use Distance Learning Technology at any time or for any reason that is unrelated to such purposes. Students may not initiate, attend, create, invite, or in any other way start or participate in a video conference using District Distance Learning Technology if a District staff member is not in attendance of the same.
C. Students are prohibited from recording, saving, sharing or disseminating in any way the content of video conferences.
D. Use of all other District Technology Resources shall be in accordance with AG 7530A - Personal Use of District Equipment/Supplies/Facilities.
Repairing or Replacing Your Device / Cost of Repairs
The Upper Arlington City School District recognizes that with the implementation of the 1-1 iPad initiative there is a need to protect the investment by both the District and the student/parent. Therefore, we have set the following guidelines in place.
Damage/Loss
If a student experiences any technical problems, they should take their iPad to the student help desk in the media/learning center. The iPad will be repaired or replaced within 48-72 hours if they are enrolled in the Optional Technology Protection Plan ($25 fee). If a student is not enrolled in the Technology Protection Plan they will not be issued a replacement device until all outstanding fees are paid in full. Further delays may occur if building administrators must investigate disciplinary issues surrounding the damage.
If a student’s iPad is stolen or damaged by another party, the student should report it to the school office immediately. The student’s claim will be investigated further by the school district and/or the appropriate police agency. The district has the capacity to track devices in real time as long as they are still powered on. Time is of the essence when trying to locate a lost, stolen or misplaced iPad. Once the incident has been fully investigated and appropriate fees, if any, are assessed and paid, then a replacement device will be issued to the student.
Accidental damage causing the iPad to be unusable is the responsibility of the parent/guardian unless they have paid for the Technology Protection Plan. Charges for iPad repair are determined by the district contract with the vendor as outlined below:
Grades K-12 iPad 10th Gen Model |
Out of Pocket Cost if No Protection Plan or Voided Plan |
---|---|
Glass Repair | $129 |
LCD Repair | $199 |
Glass & LCD Repair | $239 |
Total Replacement Cost | $479 |
Logitech Rugged Folio Keyboard Case | $140 |
---|---|
Apple 20W USB-C Power Adapter | $20 |
Apple 240W USB-C Charge Cable (2M) | $29 |